Overview
Technical Sales Manager required by fast-growing manufacturing SME company based in Waterford City. This newly created role reports to the Directors and comes at an exciting time of growth within the company. This long established company is looking to grow the company in their specialists areas.The overall purpose of this role is: The Technical Sales Manager
- Will be responsible for identifying, developing and converting new business opportunities for the company.
- The role combines technical understanding, commercial judgement and relationship management in a plastics manufacturing environment, including vacuum forming, thermoformed components, fabrication and customised casing solutions.
- The successful candidate will work closely with customers and internal design, costing, production and management teams to turn technical requirements into profitable, practical and deliverable solutions.
Key responsibilities
- Develop new business opportunities and build a strong pipeline of suitable B2B customers.
- Meet with customers, understand their requirements and identify where the company can provide a practical manufacturing solution.
- Use technical or engineering knowledge to discuss drawings, product requirements, materials, fabrication options and possible production methods.
- Prepare and support customer quotations, including gathering the technical and commercial information required for costing and pricing decisions.
- Work closely with design, production, costing, operations and management teams on drawings, feasibility, lead times and customer requirements.
- Follow opportunities from initial enquiry through quotation, negotiation, order conversion and ongoing account development.
- Support continuous improvement by feeding customer requirements, market feedback and process improvement ideas back into the business.
- Promote collaboration across sales, design, production, costing and management so that customer commitments are realistic and deliverable.
- Maintain accurate records of customer contacts, quotations, opportunities, progress and follow-up actions.
- Provide a high standard of customer service from first enquiry through to order conversion and ongoing relationship management.
- Represent the company professionally in face-to-face meetings, calls, emails, customer visits and site visits.
The ideal person will have
- Business development, sales or customer-facing commercial experience in a B2B environment.
- Technical, engineering, design, manufacturing or plastics-related background.
- Experience dealing with customer requirements, technical queries, drawings, quotations or costing information.
- Experience working with internal teams such as design, production, operations, estimating or management.
- Experience building customer relationships and following opportunities through to quotation, negotiation or sale
- Organised, proactive and reliable.
- Commercially minded while remaining practical and realistic.
- Confident dealing with customers and internal technical teams.
- Collaborative team player with leadership potential.
- Problem-solver who can turn customer requirements into workable opportunities.
- Open-minded and willing to contribute to continuous improvement.