Consultant Medical Secretary

Experienced Consultant Medical Secretary required by our client; a long established Surgical/Medical Consultants practice based in offices in Waterford City. The overall purpose of this highly responsible role is: –

  • To ensure, along with the assistance of other administrative staff that the practice is run in a highly professional, organised and efficient manner.     
  • Ensure records are updated and maintained in an accurate manner, ensuring patient confidentiality at all times.

Responsibilities will include: –

  • Ensure the timely processing of all patient related information onto the Practice System, DGL    including sending out reports, appointments, and all general enquiries; This will include audio typing.
  • Ensure that all correspondence is handled without delay.
  • Responsible for booking appointments and creating all theatre lists
  • Coordinating and confirming theatre bookings, ensuring the lists are fully complete and patients are fully informed of all pre surgery procedures. This includes booking the hospital and the pre-op appointment.  
  • A knowledge in relation to Health Insurance cover would be an advantage.
  • Invoicing and processing payment for surgical procedure.

Requirements of the role: –

  • Medical Secretary / Medical Administration qualification is desirable but not essential.
  • At minimum 5+ years previous experience working within a similar role in a medical consultants practice would be an advantage.
  • Flexibility to assist in resolving issues/surgery cancellations is required within the role.
  • The ability to make good decisions and take initiative is an absolute must for this role.
  • Must be highly computer literate and be proficient in Microsoft Office Suite
  • Excellent communication skills in English (both written and verbal)
  • Good listening skills essential.
  • An excellent telephone manner and empathy with patients essential
  • The ability to take direction and work on own initiative in a team environment.
  • Full time permanent role across 5 days with the possibility of some flexibility to perform the role remotely within office hours.



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